Create Templates for Invoice and Job Card Notes

SettingsUpdated 2 Nov 20263 min read

Instead of typing the same note onto every Customer Invoice you may create templated wording and insert it into a Job's Invoice Notes and Job Card Notes field.

This article shows you how to create an Invoice Note or Job Card note template and add it to a Job or Booking.

Create a Note Template

Job Card Note and Invoice Note templates may be created in the Company Lists page. Job Card templates may only be added and printed with a Job Card, and similarly Invoice Notes with printed Customer Invoices.

  • Click Settings (1) in the left hand sidebar menu, then click Company Lists (2).
Screenshots of the left hand sidebar menu, cursors indicate to click Settings then Company Lists.

  • In the Invoice Note Templates or Job Card Note Templates cards you may click the green + button in the bottom left to create a new template, or the Edit button to edit an existing template.
A screenshot of the Invoice Note Templates and Job Card Note Templates card in Company Lists. The edit buttons in each are highlighted and the + buttons each have a cursor indicating a click.

  • Enter a Description that makes the template easy to identify, then enter the Template wording. You may format the text to suit your needs then click Save when you have finished.
A screenshot of the Templates creation and editing pop up, the Template field contains examples of the available formatting options.

Add a Template to an Invoice

You may add your templates to a Booking or Job / Customer Invoice.

A cropped screenshot of a job showing the Invoice Notes and Job Card Notes fields. In each the Add Template button is highlighted.

  • Select one or more templates to insert, then click the Select button.
A screenshot of the Standard Descriptions pop up used to add Template Notes. Two templates have a cursor indicating they have been select and the Select button has a cursor indicating a click

  • Your templates will be used to fill the Notes field and may be edited if required, then click Save to keep your changes before navigating away.
A screenshot of a Job, the Invoice Notes and Job Card notes are now filled with template content and the Save button is highlighted

Good to Know

  • Templates are found in Settings > Company Lists.
  • Invoice Note Templates are only available in Invoice Notes. Job Card Note Templates are created separately and are only available in Job Card Notes.
  • Make sure you click Save after making your changes. If you navigate away before saving, your changes will be lost.
  • Editing the wording on an Invoice does not change the saved template.

Frequently Asked Questions

Will the notes appear on the printed or emailed Invoice?
Yes. Invoice Notes appear on the Invoice your Customer receives.

Can I change the wording after adding a template to an Invoice?
Yes. The wording is added to the Invoice Notes field and can be edited for that Invoice. The saved template stays the same unless you edit it in Company Lists.

How do I change a saved template?
Go to Settings > Company Lists then click Edit beside the template you wish to edit.

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