If Xero returns an error saying the customer has been archived, the customer needs to be restored in Xero before transactions will sync. This article shows you how to unarchive the contact in Xero.
Unarchiving a customer in Xero
If you get Error message customer has been archived
You will need to unarchive the customer in xero
To do this > Log into Xero > Go to Contacts
Select Customers
Select Archived
This will bring up a list of contacts that have been Archived
Double click on the customer's name you wish to Unarchive.
This will then bring you to the customers profile
Press Restore
A pop up window will then appear asking if you are sure you want to restore > Press Restore
Your Contact will now restored and unarchived
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