MYOB Integration – Event Log deciphered

This guide covers any errors that will possibly show up in the Event Log, referring to the accounting software you have integrated with Workshop Software –  (found by going to ReportsBusiness ReportsLog Reports, and printing the Event Log.)

“IncomeAccountFreight linked account is required if charging freight”

Error: IncomeAccountFreight Linked Account is required if charging freight

Solution: Set up a freight account in MYOB.

Guide: Set up accounts in MYOB: http://help.myob.com/wiki/display/ar/Set+up+accounts

 

“Developer Over Qps”

Error: Developer Over Qps (when Workshop Software is trying to sync too many invoices/payments at once)

Solution: Manual sync MYOB in Workshop Software once a day, for the contiguous days, until all data has synced over (Manual sync button is in the top right hand corner of Workshop Software)