Create email templates

SettingsUpdated 20 Sep 20261 min read

You can create templates for the emails you send with customer invoices, statements, supplier stock orders and general customer emails. This article shows you where to set them up under Messages.

Workshop Software allows you to create templates for the various emails you can send out of the software so that you don't need to type them each time you send the email. Templates can be created for the emails sent with a customer invoice, customer statements, supplier stock orders or a general email to your customers. 1. Click on 'Settings' from the menu options down the left hand side of your screen and then click on 'Messages'; Settings menu with Messages highlighted 2. Scroll down the page to 'Email Messages' and enter any messages you want to automatically populate when emailing, once you have entered the messages click on the green ' button at the bottom of the page; Email message templates with notes describing when each message is sent and the Save button circled

Good to Know

  • Review your settings periodically to ensure they still match your workshop's current workflow.

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