How to Access TeamViewer for Remote Support

Help Desk and GuidesUpdated 20 Sep 20261 min read
This guide walks you through how to access teamviewer in Workshop Software. Follow the steps below to complete this task. TeamViewer allows our support team to access your computer so that we can diagnose the problem that is occurring. You can access it via your Workshop Software account. 1. Once logged into Workshop Software press the '?' on the bottom right of the page;
Workshop Software screen showing once logged into workshop software press the ' ? ' on the bottom right of the...
2. Click on the 'Contact Us';
Workshop Software access teamviewer showing ' contact us '
3. Click on the 'Access here' link;
Workshop Software access teamviewer showing ' access here ' link
4. This will trigger a download of TeamViewer;
Workshop Software screen showing this will trigger a download of teamviewer
5. Once the download has finished click on it to open it up. 5. A window should appear with your ID and Password:
Workshop Software screen showing a window should appear with your id and password
6. Please read these out to the support team member dealing with your query.

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