IncomeAccountFreight Linked Account is required if charging freight

Accounting IntegrationsUpdated 20 Sep 20262 min read

The MYOB error 'IncomeAccountFreight Linked Account is required if charging freight' stops invoices with freight from syncing. This article shows you how to set the freight linked account in MYOB AccountRight.

Event log showing the error that the IncomeAccountFreight linked account is required when charging freight Issue: The problem here is that an invoice with freight on it will not sync over to MYOB. The error above comes up in the error logs. Resolution 1) Go to Integrations - Accounting Integrations - MYOB Settings and take note of the account in "Freight Sales Account" Workshop Software screen showing resolution 1) go to integrations - accounting integrations - myob setting s a... Accounting integration settings with the freight sales account field circled   2) Log into MYOB through your AccountRight software 3) Go to Setup - Linked Accounts - Sales Accounts 4) Tick "I charge freight on sales", and select an account in this area 5) Click OK to save.

Good to Know

  • Make sure you click Save after making your changes. If you navigate away before saving, your changes will be lost.
  • If you experience any issues during setup, contact the Workshop Software support team for assistance.

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