How to record a credit against a supplier

SuppliersUpdated 23 Sep 20262 min read

When a supplier gives you a credit, for a returned part, a pricing error or a warranty claim, you need to record it so your supplier account and stock costs stay correct. This article shows you how to record a credit against a supplier.

If a customer wants to make pre-payment then a credit invoice can be created so that you can allocate this towards an invoice later down the track. 1. Click on the '+' icon located next to the main search bar in Workshop Software and select 'Supplier Invoice' from the dropdown box. Workshop Software how to record a credit against a supplier showing '+' icon located next to the main search bar in worksh... 2. Search for the Supplier using the search field at the top right of the page and double click on the correct search result you are looking for. Workshop Software how to record a credit against a supplier showing for the supplier using the search field at the top rig... 3. Enter in the invoice details; ensure that your select 'Credit' from the 'Invoice Type' dropdown menu. Workshop Software screen showing ensure that your select 'credit' from the 'invoice type' dropdown menu 4. Click on the blue 'Process' button located on the bottom right hand corner of the page to finalise the invoice: Workshop Software how to record a credit against a supplier showing blue 'process' button located on the bottom right hand... 5. The supplier will now have an unapplied credit for the amount of the invoice noted on it's profile: Workshop Software screen showing the supplier will now have an unapplied credit for the amount of the invoice ...  

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