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This article shows you how to run the Event Log Report from Log Reports so you can see the errors preventing invoices or payments from syncing to your accounting software.
This guide shows how to run the Event Log Report so that you can check the errors that are preventing your invoices/payments from syncing over to your accounting software that is integrated with Workshop Software. 1. Navigate to Reports -> Business Reports -> Log Reports
2. You can enter in any particular date range you want to search for (this is optional). To the right of Event Report, click on the green print icon to generate the report.
3. Use one of the below guides, based on the accounting software you integrate with, to decipher the errors on the Event Report.
MYOB: MYOB Integration - Event Log Deciphered XERO: XERO Integration - Event Log Deciphered
Good to Know
- Use the date filters to narrow the report to a specific period. This is useful for monthly or quarterly reviews.
- You can print or export the report results for your records or to share with your accountant.
Frequently Asked Questions
Can I filter the run the event log report by date range?
Yes. Use the date range fields at the top of the report to specify the period you want to review.
Can I export or print this report?
You can use your browser's built-in print function to print the report or save it as a PDF. Open the report, press Ctrl+P (or Cmd+P on Mac), and choose your printer or select Save as PDF.
