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This article shows you how to run the Event Log Report from Log Reports so you can see the errors preventing invoices or payments from syncing to your accounting software.
This guide shows how to run the Event Log Report so that you can check the errors that are preventing your invoices/payments from syncing over to your accounting software that is integrated with Workshop Software. 1. Navigate to Reports -> Business Reports -> Log Reports
2. You can enter in any particular date range you want to search for (this is optional). To the right of Event Report, click on the green print icon to generate the report.
3. Use one of the below guides, based on the accounting software you integrate with, to decipher the errors on the Event Report.
MYOB: MYOB Integration - Event Log Deciphered XERO: XERO Integration - Event Log Deciphered
