How to Hide Prices of Parts and Labour on the Customer Invoice

SettingsUpdated 20 Sep 20262 min read

Workshop Software gives you the ability to hide the line prices of your parts and labour on Customer Invoices.

  • Click on Settings (1) in the left hand side bar menu and then click on Company Settings (2).
Two cropped screenshots of Workshop Software's Dashboard. A cursor numbered 1 indicates to click "Settings", an arrow indicates the second screenshot opens and a cursor numbered 2 indicates to click "Company Settings.

  • In the Invoice Settings card, toggle the Hide Line Prices option to YES.
A screenshot of the Invoice Settings card. The Hide Line Prices toggle is highlighted.

  • Once you make this change scroll to the bottom of the page and click on Save.

Your Invoice will now no longer display line prices, only a total for each Product Type and a final total.

A cropped screenshot of an Invoices Products list. The images shows how pricing appears when Line Prices are hidden

Good to Know

  • Hiding line prices only affects the printed and emailed version of the Invoice that your customer sees. You will still see the full pricing breakdown inside Workshop Software.
  • The Invoice total is still displayed so your customer knows what they owe. Only the individual line item prices are hidden.
  • You can also hide part numbers on the Invoice if you do not want customers to see supplier part codes.
  • This setting applies to all Invoices. If you only need to hide prices on certain Invoices, consider using a Bundle Product to combine several Products and setting Bundled Item Print Style to Bundle Name and Items, Bundle Pricing.

Frequently Asked Questions

Does hiding line prices remove the total from the invoice?

No. The invoice total is always displayed. Hiding line prices only removes the individual price next to each part or labour line, so the customer still sees the final amount owing.

Can I hide prices for specific customers only?

The hide line prices setting applies globally to all invoices. It is not possible to set it per customer. If you need pricing visible for some customers and hidden for others, you can toggle the setting on or off before printing or emailing the relevant invoice.

What is the difference between hiding line prices and hiding part numbers?

Hiding line prices removes the dollar amount next to each item. Hiding part numbers removes the supplier or internal part code. You can enable both settings independently under Company Settings.

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