Skip to content 
If Workshop Software begins to run slowly you can run tests to determine the cause of these speed issues and potentially find a resolution.
Checking Your Internet Connection
Workshop Software is cloud based software which requires a stable internet connection to run. If your internet connection is slow or unstable, the software may run unusually slow.
To test your internet connection:
- Open a web browser and type in this URL: https://www.speedtest.net/
- Click GO
- Wait for the test to finish and check the Download Mbps. This value should be above 5 Mbps. If this is less than 5 you will need to get in touch with your IT consultant or Internet Service Provider (ISP) to have this resolved.
Check your Computer
Another reason that your computer may be running slowly is that your computer does not meet the requirements to run Workshop Software at a high speed.
Check the link below for the recommended specs and how to check your computer’s specifications.
What are the Requirements to run Workshop Software
Clearing your Browser’s Cached Data and Cookies
Google Chrome store data within your browser to help websites load faster. If this data becomes outdated or corrupted it can slow down websites or cause them to malfunction or not load.
Check the link below to see how to clear this cached data:
Clear Browser Cache and Cookies
Frequently Asked Questions
What if this does not resolve the issue?
If the problem persists after following the steps above, contact the Workshop Software support team. They can investigate further and help resolve the issue.
