If every invoice shows the labour line twice, it is almost always the invoice template rather than a data problem. This article explains why it happens and how to fix it in a few clicks.
The purpose of this article is to explain why you may have labour items listed twice on your invoices. This comes from the combination of 2 settings. Settings > Company Settings > Invoice Settings-
- Having the invoice template as 'Print Labour Style'
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- Hide part numbers.
Labour Style Template
The print labour style template copies the description of the labour product and creates a heading above the item line.
The 'Print labour style' template is designed to work best labour line notes. See screenshot below.
This puts the labour notes between the labour item heading and the item line. With labour item notes the labour line doesn't appear as a redundant duplication.
Hide Part Numbers
When you hide the part number the description is moved to the left. Which results in the the description appearing to be duplicated for no reason.
Good to Know
- You can find this option under Settings > Company Settings in the left-hand menu.
- If you have an accounting integration enabled, this change will sync to your accounting system on the next sync cycle.
- You can print, email, or SMS the invoice to your customer once it is ready.
Related Articles
- Round the totals on invoices
- Why are my invoices not syncing to MYOB?
- How to hide prices of parts and labour on the customer invoice
