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If you see an error when you try to save, process, void or delete an invoice, it is almost always caused by one of a few known settings. This article explains what the error means and how to fix it.
If you are experiencing error as below, when trying to SAVE/PROCESS/VOID/DELETE invoice
Unknown Error, Please Contact Support (Support@Workshopsoftware.Com) For Further Details.
Please make sure the products added to the invoice are all ACTIVE products. An INACTIVE product causes this error.
To check the product status go to Products > Switch the toggle from ACTIVE to INACTIVE > insert the products code in the search tab>Locate the inactive product
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If experiencing error while SAVING or PROCESSING invoice follow below procedure;
Once you have located the INACTIVE Product> Go to Invoice > Change the product to a active one by clicking on the product>SAVE/PROCESS 
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When attempting to DELETE/VOID processed invoice. Locate the product following above mentioned procedure.
Once located > Click Activate > go to processed invoice>DELETE/VOID Related Articles
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