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Learn how to create a link on your business Facebook page to allow customers to book directly into your Customer Online Bookings page.
Please Note: The Public Booking Diary is available exclusively to Gold and Platinum subscription levels. If you are not yet on the Gold Subscription, click on your dashboard and select Upgrade to access this feature. Alternatively, contact your Account Manager for assistance.
Set Up Before Linking
Before connecting the online booking diary to your Facebook page or website, ensure that your online booking diary is set up with appropriate appointment types, branding, and logo. For detailed guidance, see our Online Bookings guide.
Add a Booking Link to Your Facebook Page
Access Your Facebook Page
Log into your Facebook page using the administrator account. Click on the ‘Add a Button’ option. (If you already have a button set up, this will appear as ‘Edit’).
Select Button Type
Choose what you want the button to display. While Facebook doesn’t allow the ‘Book Now’ button to link to a website, we recommend selecting the ‘Contact Us’ or ‘Sign Up’ options and renaming it to ‘Request Appointment’ for clarity.
Add Your Public Booking URL
Copy your public booking URL from Workshop Software.
Please Note: To locate the URL, go to CRM Tools > Public Booking in Workshop Software, where it is displayed at the top of the page.
Benefits of Facebook Integration
After completing these steps, your Facebook page will have a dedicated button for Customer Online Bookings. This allows your customers to book directly from Facebook, providing a seamless experience while enhancing your workshop’s efficiency and profitability.
For more information about customer online bookings, see our Customer Online Bookings guide.
Related Articles
- Setting Up and Managing Customer Online Bookings
- Online Bookings Diary Feature - How to Set Up and Manage
