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Terms & Conditions

Success Stories From Our Clients

In using this website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Companies terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to Workshop Software Pty Ltd. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Clients needs in respect of provision of the Companies stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Privacy Statement

We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible

Confidentiality

We are registered under the Data Protection Act 1998 and as such, any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than our manufacturer/supplier(s) and if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Clients with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Disclaimer Exclusions and Limitations

The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company: Workshop Software Pty Ltd excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Companies literature; and excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages. This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Payment

Mastercard, Visa or Capricorn Account are acceptable methods of payment. Our Terms are payment in full monthly or yearly in advance, depending on the selected plan . All goods remain the property of the Company until paid for in full. Monies that remains outstanding by the due date will incur late payment interest at the rate of 2% above the prevailing Bank of Australias base rate on the outstanding balance until such time as the balance is paid in full and final settlement. We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court. In such circumstances, you shall be liable for any and all additional administrative and/or court costs. Failed payments and any other payment issue will incur a $39 charge plus any direct costs to Workshop Software to cover administrative costs (plus GST if applicable).

Cancellation Policy

You can cancel at any time. You forego the current payment. No further payments will be taken and no refunds offered. Cancellation must be performed in Workshop Software profile as outlined in this help resource: Access and change subscription details.

Termination of Agreements and Refunds Policy

Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall not be refunded. Termination of an agreement will constitute the client foregoing access to any and all services offered by Workshop Software. Workshop Software is not responsible for storing or continuing to house data, information or provide any service once the client has terminated. Data may be extracted, there may be fees for data extraction at reasonable commercial rates.

Availability

You are solely responsible for evaluating the fitness for a particular purpose of any programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Availability SMS

SMS messages have a 1 year expiry.

Log Files

We use IP addresses to analyse trends, administer the site, track users movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Cookies

Like most interactive web sites this Companies website uses cookies to enable us to retrieve user details for
each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.

Links to this website

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website

We do not monitor or review the content of other parties websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice

Copyright and other relevant intellectual property rights exists on all text relating to the Companys services and the full content of this website.This Companys logo is a registered trademark of this Company.

Communication

We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Companies stated telephone, facsimile or mobile telephone numbers.

This company is registered in Australia  ABN: 72 165 417 916, registered office Suite 2305, 4 Daydream Street, Warriewood NSW 2102

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavors to comply with the terms and conditions of any Agreement contained herein.

Waiver

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

General

The laws of New South Wales govern these terms and conditions. By accessing this website and using our services you consent to these terms and conditions and to the exclusive jurisdiction of the New South Wales courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

Fair Use Policy

It is unreasonable use of a Fair Use Service where Your use of the service is reasonably considered by Workshop Software to:

a. be fraudulent;
b. involve a non-ordinary use;
c. cause significant network congestion, disruption or otherwise adversely affect the Workshop Software infrastructure; or
d. adversely affect another person’s use of or access to the Fair Use Services, the Workshop Software infrastructure.

Workshop Software reserves the right to make additional charges if you are deemed to be in breach of our Fair Use Policy. Workshop Software will provide reasonable notice as to any breach and steps and/or charges involved.

Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Price changes are possible and all endeavours will be made to communicate these in advance. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis. These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

Integrates with Your Entire Toolkit

Workshop Software seamlessly syncs with all the critical systems that power your
business. Accounting, marketing, CRM, purchasing and more all connected
in one place, safely secured in the cloud.

No starting from scratch, lost data or disruption to business.

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Don’t see your system or need customisation? Get in touch!
We don’t believe in a cookie cutter approach for your
workshop and we add new integrations all the time…

Transform Your Workshop
into a Profit Machine

Completely optimise your workshop and free up your time with an overflowing
suite of versatile features that handle every aspect of your busy,
hectic daily operations.

Streamlined Workflow

Manage your entire workflow in one place from start to finish via an easy-to-use dashboard. Track job progress, stock tracking, quotes, staff allocation, invoicing, and more.

"I needed workshop specific invoicing software, I chose this software as it was the best one I found that could do what I needed. I’m better at organising my work and it looks very professional, I do recommend this software as it’s easy to use."

Zane Kieser,
Byron Shire Auto Repairs

‘One-Click’
Customer Management

Take the stress and time out of managing customers with automated text messages, emails and reminders. Deliver customer service like the ‘big shops’ – without the cost or overstaffing.

"So glad we made the leap and started using this software! We know we don't use it to its full capacity being a small business but it has been a godsend for our sanity! Thanks James and team!"

Deana Blackwood,
Blackford’s Mechanical &
Auto Electrical

Dead Simple Invoicing

Get paid in full and on time, manage cashflow and keep pinpoint accurate books with simple invoicing that integrates directly with your accounting systems.

“The software has simplified the paperwork side of our workshop. Everything in one package, stock to invoice.”

Tommy Glover,
Advance Service Centre

Automated Service
Reminders

Increase your leads, conversions and income with automated service reminders that bring customers back through your doors. It’s like having a full-time marketing assistant working around-the-clock.

“The System is Awesome. I have been using it for a bit over 12 months now. The sms reminders are fantastic. My customers love get a reminder to service their car and I love my customer returning."

Adrian,
Ted The Tooner

Efficient Customer
Inspections

Auto-compiled, paperless inspections make job management simple and efficient from first quote to completion. Deliver details and costs to your customers’ smartphones. Then get the go-ahead with one click.

“Really happy with Workshop Software simple and easy to use, also it’s web base so I can access it anywhere to do an invoice as I am mobile Mechanic.”

Michael Triscari
Perth Mobile Mechanics

Technician Productivity
Tracking

Track technician hours to maximise their productivity (and your profit!) with simple time clocking, job progress tracking and real-time photo management using our innovative mobile app.

“Workshop software is a fantastic application for small to medium workshop environments.Great application which has even bigger and better things to come.”

Ben Broeder,
Goldfields Off Road

Plus So Much More...

“Love the software for its ease-of-use. It’s always easy to check back on customer history with just one click from a customer invoice.”

Brakes West

“I love how workshop software works, it makes my life so much easier. It is a great investment to my business.”

Accelerate Mobile Mechanics

“I am able to get my accounts out earlier in the month, emailing out invoices is excellent. This saves me a lot of valuable time.”

Pigott Motors

“I would like to express our appreciation of the services provided by Workshop Software. I have enquired about changes of the program to suit my workshops specific needs and all have been met with a polite and professional attitude. It is comforting to know that I can contact the team at Workshop Software and receive assistance in a time frame that allows the workshop to function efficiently. I look forward to being in alliance with Workshop Software and know that the program will benefit our business going forward in this electronic age. Mid City Mechanical Repairs has no hesitation in recommending the Workshop Software program for go ahead mechanical businesses. Thank you to one and all at Workshop Software.”

Proprietor Mid City Mechanical Repairs

“Soooo Easy to use it makes life so easy! And the support staff are wonderful.”

Mullholland Mechanical

“I love the booking diary, and the integration with the Repco navigator. I also love workshop software’s ability to track mechanics hours which saves the business money.

It has all the features I need to run the workshop professionally.”

Adam’s Auto Fix

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Download the Workshop Software Mobile App

Workshop Software is an online Workshop management software system designed to streamline your automotive mechanical workshop. Handling all the front end operations from bookings through to job card and invoicing; along with full customer, supplier and product management; plus much more.