Skip to content By using this website and our services, you agree to be bound by the following Terms and Conditions, our Privacy Policy, and any other policies referenced herein. These Terms are governed by the laws of New South Wales, Australia.
“Client”, “You” and “Your” refer to the person or entity accessing this website and using our services. “The Company”, “We”, “Us” and “Our” refer to Workshop Software Pty Ltd. “Party” or “Parties” refers to the Client and/or the Company as context requires. References to one gender, or to the singular or plural, include all others, as the context requires.
We are committed to protecting your privacy and handle personal information in accordance with the Privacy Act 1988 (Cth).
Data retention: We retain personal information only for as long as necessary to provide our services, meet legal and regulatory obligations, or resolve disputes, after which it is securely deleted or de-identified.
Overseas disclosure: If personal information is stored or processed outside Australia (for example, via cloud hosting providers), we will take reasonable steps to ensure overseas recipients handle your information consistently with applicable law.
Client records are treated as confidential. We will not disclose Client records to third parties except:
You have the right to:
We will not sell, share, or rent your personal information to third parties for marketing purposes, and will not use your email address for unsolicited mail. Emails from us relate only to the provision of agreed services and products.
This website and its content are provided on an “as is” basis. To the extent permitted by law, the Company excludes all warranties relating to this website and its content, including any inaccuracies or omissions, and excludes liability for loss arising from your use of this website, including direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), and damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
This does not exclude or limit:
Where permitted, our liability for breach of a non-excludable guarantee is limited, at our option, to resupplying the services or paying the cost of having the services resupplied.
Nothing in these Terms affects your statutory rights as a consumer.
We accept Mastercard, Visa, and Capricorn Account as payment methods. Fees are payable monthly or yearly in advance depending on your selected plan. Goods remain the property of the Company until paid in full. Any amounts that remain outstanding after the due date will accrue interest at a rate of 2% per annum above the prevailing Reserve Bank of Australia cash rate target, calculated on the outstanding balance from the due date until the date of payment in full.
You may cancel at any time via your Workshop Software account settings. Upon cancellation:
Either Party may terminate a Services Agreement for any reason, including where services are already underway. No refund is offered for services that have begun. Upon termination:
You are responsible for assessing the fitness for purpose of any programs, text, or content accessed through this site. You may not redistribute, republish, or frame any part of this site without our prior written consent. We do not guarantee uninterrupted, timely, or error-free service, though we aim to provide it to the best of our ability. To the extent permitted by law, you agree to indemnify the Company, its employees, agents, and affiliates against loss or damage arising from your use of this service, except where that loss or damage arises from our negligence or breach of a non-excludable consumer guarantee.
By opting in, you agree to receive recurring automated SMS messages from Workshop Software at the mobile number provided. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for assistance. See our Privacy Policy for how your information is handled. SMS credits have a 1 year expiry.
We use IP addresses to analyse trends, administer the site, and gather aggregate, non-identifying demographic information. Our servers log standard access information (browser type, access times, URL requested, referral URL) for systems administration, security, and troubleshooting. This information is not shared with third parties and is used only internally on a need-to-know basis, except where required by law.
We use cookies and similar technologies on our website and application. Cookies are small text files stored on your device that enable core functionality, support secure payments, and help us understand how our software is used.
We use two categories of cookies:
Strictly necessary cookies are essential for Workshop Software to operate and cannot be disabled. These include cookies that keep you logged in, enable dealer and support access, and support fraud prevention on payment screens via our third-party payment processor, Stripe. Disabling these cookies will prevent you from logging in or using the application.
Analytics and third-party cookies help us improve our website and product experience. We use third-party tools to manage web analytics and to deliver and track in-app onboarding experiences. These cookies collect information in aggregate or pseudonymous form and do not directly identify you.
You can manage or delete cookies at any time through your browser settings. Where cookies collect information that could identify you as an individual, that information is handled in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles, and our Privacy Policy.
You may not link to any page of this website without our prior written consent; linking is done entirely at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
We do not monitor or endorse the content of third-party websites linked from our site and are not responsible for their content or privacy practices. You should review the privacy and security practices of any third-party site before disclosing personal information to it. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
Copyright and other intellectual property rights subsist in all text and content relating to the Company’s services and this website. The Workshop Software logo is a registered trademark of the Company. No part of this site may be reproduced without our express written consent.
Contact details for different types of enquiries are available via our Contact Us page, in Company literature, or via our stated phone or other contact numbers.
This company is registered in Australia ABN: 72 165 417 916, registered office Suite 2305, 4 Daydream Street, Warriewood NSW 2102
Use of a Fair Use Service may be considered unreasonable where it:
(a) is fraudulent;
(b) involves non-ordinary use;
(c) causes significant network congestion or disruption to Workshop Software’s infrastructure; or
(d) adversely affects another person’s access to the service or our infrastructure.
We reserve the right to apply additional charges for breaches of this policy, with reasonable notice of the breach and any associated charges or steps provided beforehand.
If you have a complaint about our services or how we have handled your personal information:
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavors to comply with the terms and conditions of any Agreement contained herein.
