Make a customer GST/Tax free

CustomersUpdated 23 Sep 20262 min read

Some customers, such as export customers or certain organisations, should not be charged GST or sales tax. This article shows you how to mark a customer as tax free so all their invoices are calculated correctly.

You are able to select a customer to be GST/Tax free for all invoices processed against them regardless of your other GST/Tax settings within Workshop Software. 1. Search for the customer by typing their name in the main search bar in Workshop Software, located at the top of the page. Then click on the correct search result. Workshop Software screen showing then click on the correct search result 2. Towards the bottom of the screen, below the Preferred Method of Contact and Markup fields, switch the GST FREE toggle so that it displays Yes. Scroll to the bottom of the page and click on the green 'Save' button, located on the bottom right hand corner of the page. Workshop Software make a customer gst/tax free showing to the bottom of the page and click on the green 'save' button, loc... Customer notes field with the Save button highlighted and a note to click to save changes All invoices for the customer will now process with no GST/Tax.

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