Xero Lock Date

If your Xero error report says the organisation's accounts are locked on a specific date, no invoices or payments before that lock date can sync to Xero. This article explains the error and how to resolve it.

XERO Lock Date Error When you see the following message on your error report ERROR Organisation Accounts are locked on a specific date, no invoices or payments can sync to Xero SOLUTION Change the lockout date in Xero, then do a manual sync in workshop Software ( Manual sync button is the Xero icon that is at the top right hand corner of Workshop Software ) IMPORTANT INFORMATION Before you remove any lock dates in Xero be sure to speak with your bookkeeper/accountant as they have activated this function after a BAS or Financial Period is over /reconciled and logged.

Good to Know#

• If you experience any issues during setup, contact the Workshop Software support team for assistance.

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