PLATINUM - Head Office Suppliers Overview

SuppliersUpdated 20 Sep 20262 min read

In a Platinum multi-branch account, suppliers are managed centrally by Head Office and shared with every branch. This overview explains what Head Office can see and change for suppliers, and what each branch controls locally.

The suppliers tab is very similar to the layout of the suppliers tab in a normal branch.   1. You have the list of suppliers that can be ordered by any of the columns 'Supplier', 'Suburb', 'Phone Number' or 'Website'.   2. There are also 3 icons next to each customer that you can use: Pen icon - Takes you to the supplier to be edited Speech bubble icon - Gives you the option to send an SMS message to this supplier Mail icon - Gives you the option to send an Email to this supplier Workshop Software screen showing pen icon - takes you to the supplier to be edited speech bubble icon - gives ...   3. You can look at inactive suppliers by switching the 'Active' toggle: Workshop Software screen showing you can look at inactive suppliers by switching the 'active' toggle 4. You can add new suppliers by pressing the 'plus' icon on the top right: Workshop Software screen showing you can add new suppliers by pressing the 'plus' icon on the top right

Frequently Asked Questions

Will this affect existing supplier invoices or purchase orders?

Changes to supplier details apply going forward. Existing supplier invoices and purchase orders retain the information that was recorded at the time they were created.

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