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Customer portal to enhance customer experience

What if you could ensure that customers keep coming back to your workshop?

With the Customer Portal feature in Workshop Software, you’ll ensure that your customers keep coming back to you. Not only does the portal provide a great customer experience, it provides additional comfort for your customers, knowing that they can see their info when they need. It also means that they’ll come back to you, because they want to see their Customer Portal information all in the one place.

Checkout this 1 minute video

A simple, hassle-free way for customers to stay informed

How does it work?
You simply send a link to your client directly from Workshop Software that allows your customer to create their own password. Then they can login and see transactional information, services due, quotes, bookings and more. Your customers can book directly from the portal too. It’s really simple.

What does it Cost?​
Short answer. Nothing! Workshop Software’s mission is to make a “Massive Positive Change to the Aftermarket Industry” and to that end we want to empower you to provide amazing customer experience. The customer portal is included in the Gold Subscription of Workshop Software free.

What will it do to my Customer Experience?
Customers coming to your workshop will feel empowered, have improved confidence and credibility in your Workshop. They will feel that your workshop is professional and cares about their experience and their information. It will help to streamline the process of the customer working with you and makes it easy for the customer to see the information they want to see in their own time.

Integrates with your entire toolkit

Workshop Software seamlessly syncs with all the critical systems and tools that power your business. Accounting, marketing, CRM, purchasing, Digital Vehicle Inspection, and more are all connected in one place and safely secured in the cloud. No starting from scratch, lost data, or disruption to the business. 

Don’t see your system or need customisation? Get in touch! We don’t believe in a cookie-cutter approach for your workshop, and we always add new integrations.

Workshop Software integration partners including Xero, QuickBooks, Stripe and other tools

Transform your workshop into a profit machine

Completely optimise your workshop and free up your time with an overflowing suite of versatile features that handle every aspect of your busy, hectic daily operations.

Multi-user icon representing team access in Workshop Software for workshop staff

Customer management

Keep your customer data organised and your service seamless. Workshop Software puts all your customer information in one place—making it easy to deliver a personalised, efficient service every time
Workshop Software mobile app icon for mechanics to manage jobs on the go

Workshop Software Mobile App

Effortlessly manage bookings, jobs, photos, and videos, all while tracking work hours and conducting inspections – right from your mobile device.
WorkshopPay logo – integrated payment processing for automotive workshops

WorkshopPay

WorkShopPay connects customers, payments and the service your workshop provides. It’s the simple and effective way for your workshop to get paid quicker and easier.
Download Workshop Software mobile app button for iOS and Android

Online customer bookings

Let customers book directly into your system with ease. Reduce admin, keep your schedule full, and streamline your booking process effortlessly.
Job management feature icon – create and track vehicle repair jobs in Workshop Software

Job management

Manage your entire workflow in one place from start to finish via an easy-to-use dashboard. Track job progress, stock tracking, quotes, staff allocation, invoicing, and more.
Vehicle inspection feature icon – digital customer inspection reports in Workshop Software

Vehicle Inspections

Auto-compiled, paperless inspections make job management simple and efficient from first quote to completion. Deliver details and costs to your customers’ smartphones. Then get the go-ahead with one click.

Ready to streamline your workshop?

Join 3572+ global workshops and create the efficient, optimised and “hands-off” workshop you always imagined. Get setup in minutes. No expensive setup fees, costly training or lock-in contracts.

Workshop Software Job Centre interface showing list of active vehicle repair jobs