Customer Portal to enhance Customer Experience

Customer Portal to Enhance Customer Experience

Customers are the lifeblood of your Workshop, right?

So the customer experience must be of great importance?

What if you could ensure that customers keep coming back to your workshop?

Checkout this 1 minute video.

With the Customer Portal feature in Workshop Software, you’ll ensure that your customers keep coming back to you. Not only does the portal provide a great customer experience, it provides additional comfort for your customers, knowing that they can see their info when they need. It also means that they’ll come back to you, because they want to see their Customer Portal information all in the one place.

How does it Work?

You simply send a link to your client directly from Workshop Software that allows your customer to create their own password. Then they can login and see transactional information, services due, quotes, bookings and more. Your customers can book directly from the portal too. It’s really simple.

Customer Portal to enhance the customer experience

What does it Cost?

Short answer. Nothing! Workshop Software’s mission is to make a “Massive Positive Change to the Aftermarket Industry” and to that end we want to empower you to provide amazing customer experience. The customer portal is included in the Gold Subscription of Workshop Software free.

What will it do to my Customer Experience?

Customers coming to your workshop will feel empowered, have improved confidence and credibility in your Workshop. They will feel that your workshop is professional and cares about their experience and their information. It will help to streamline the process of the customer working with you and makes it easy for the customer to see the information they want to see in their own time.

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“The Web class was really great. It helped as a trialing client, to understand the system.”

Happy Motoring

“After using the software for a month with the Quickbooks integration, we can see that keeping up with parts and records is much easier. The integration helps up with knowing what is going on in the Workshop. Workshop Software is good.”

Cave City Truck
& Trailer Repair

“I needed workshop specific invoicing software, I chose this software as it was the best one I found that could do what I needed. I’m better at organising my work and it looks very professional, I do recommend this software as it’s easy to use.”

Byron Shire Auto Repairs

“We really like the facebook tips and find the software impacting our business in a positive way

NQ Diesel

“Really liking Workshop Software and how professional the invoices look. Support has been great the whole time. They are always consistent in calling us and making sure our questions are answered.”

AJ’s Mobile Automotive

“I love Workshop Software, it is absolutely brilliant and the best software I have ever used. No dramas at all.”

Miramar Auto Centre Limited