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Workshop Software Updates

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Many Improvements released in Workshop Software and you might not even realise!

You have made suggestions and recommendations and we are very appreciative of the feedback we receive.

We’ve been working hard on delivering on delivering major updates such as Business Intelligence (a must see for every Workshop, checkout this link for more info: https://workshopsoftware.com/business-intelligence/), and MOTOR integration for clients in the USA (see this link: https://workshopsoftware.com/motor-labor-times-integration/).

However, there are also literally dozens of small improvements and updates that you might not even realise have been updated an improved in the application.

These improvements all make a small change to the way you run your day, but put together, and through continual improvements in the application, it may make a massive change to your business.

Just some of the features that have been released recently are:

  • Updated the “Viewed On” column in “Inspections”
  • The colon symbol is causing formatting errors in job card notes
  • Improvements to the way apostrophes are handled in registration license plates
  • HSY integration improvements to the way that the stock quantities were handled.
  • Updated an error when attempting to email invoices with Georgian characters
  • Improvements to the handling of voided transactions in the dealership transaction centre
  • Updates to tax handling when starting a system from scratch
  • Improved the display in “Product Reserved” section in product profile
  • Made updates to the Mitchell1 integration
  • Updated some Language Files
  • Updated the way the system handles Invoices when canceling out of “Ask For Due Dates” screen
  • Updated a small issue where the Purchase Order Refreshes without saving when using Auto Create
  • Improvements to the way that serial numbers are selected on a Customer Invoice where previously you could not see all the serial numbers
  • Updated the “Favicon” which is the small logo you see in the title bar of the application
  • Improved the formatting of the “Phone number contact 2” field
  • Updated a small issue where the Item Code of a bundle would not display correctly.
  • Updated split payments when using the TransNational Payments integration
  • Xero sync updates
  • Improvements to the Repco automatic invoice function
  • Error log improvements so we can provide better support to you
  • Backend database upgrades for better database performance
  • Major update to the way Xero handles security
  • Emailing system maintenance for updated security parameters
  • Fixed an issue with QuickBooks Online tax management for USA clients
  • Updated the customer account balance where the amount would get out of sync in certain situations
  • Major release of updated foundational changes on the US and UK servers, plus updates to the Australian server
  • Improvements to VVGarage user handling
  • Fixed an infinity error in unusual circumstance in supplier invoice where value of the product is Zero
  • QuickBooks compliance update

That’s quite a list.

We won’t stop there, and have some VERY exciting major updates coming soon, and we will ensure that we continue to make those small improvements and enhancements that help your day to day running of Workshop Software. Be sure to lookout for regular updates both here on our Blog, on our FaceBook page (‘Like’ and ‘Follow’ us on Facebook to keep up to date with the latest Workshop Software updates: https://www.facebook.com/workshopsoftware/) and in the dashboard bar in the application.

As always, it’s a pleasure to serve you and help you build the business of your dreams. We won’t stop improving and evolving.

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American users in the US can can now benefit from streamlining team workflows, giving quotes with ease and getting big results from customer trust to have safer vehicles on the road with increased gross profit in your business!

Installing MOTOR Labor in 1 Click

MOTOR labor times is a simple addition now fully integrated and functional with Workshop Software. Implementation is simple with a single click of acceptance of the small monthly investment and you’re up and running.

Using MOTOR Labor times inside Workshop Software

MOTOR Labor times are extremely simple to use with a single click in the Invoice/Quote/Booking screens jump straight into Labor times. From there, you select the type of labor you wish to lookup, and click the green plus ( + ) symbol to add the labor time onto your booking/quote or invoice. You can also perform this function from within the Vehicle Inspection Tool. You can select multiple labor lines by jumping from one section to another. For example, you may want to add labor times for Brake Pads, and you may also want to add a Suspension job too.

You can very quickly and easily add as many Labor times as you like.

And because Workshop Software is directly integrated to MOTOR, any labor time updates that happen at MOTOR are instantly reflected in your Workshop Software lookup. Because Workshop Software is a cloud based online system, you don’t need to install or update or have any complicated set-up and maintenance or wait for updates. It all happens automatically for you.

 

MOTOR Labor Times Integration
MOTOR Labor times integration with Workshop Software

Why use Estimated Work Times?

Estimated Work Times provides tried and tested timing for a huge range of commonly performed vehicle maintenance and improvement jobs.  MOTOR use a standardized service to set the industry standard for mechanical labor times. Consumers in the US want automotive store owners to use this trusted product so that they know their labor timing and parts on invoice are accurate. Make sure you’re not missing out on customers by avoiding MOTOR.

Be a transparent, data-driven workshop that can cater to light vehicle, sports car, 4×4, truck, repair, fleet and dealership work with the help of MOTOR labor times.

Get in touch today to build the business of your dreams using Workshop Software store management solutions with the best labor timing option out there.

Start your FREE Workshop Software trial by clicking the yellow button today. Watch the video below to see MOTOR labor times in action and integrated with Workshop Software.

 

 

For more information, check out this page: https://workshopsoftware.com/motor-labor-times/

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American users in the US can can now benefit from streamlining team workflows, giving quotes with ease and getting big results from customer trust to have safer vehicles on the road with increased gross profit in your business!

Installing MOTOR Labor in 1 Click

MOTOR labor times is a simple addition now fully integrated and functional with Workshop Software. Implementation is simple with a single click of acceptance of the small monthly investment and you’re up and running.

Using MOTOR Labor times inside Workshop Software

MOTOR Labor times are extremely simple to use with a single click in the Invoice/Quote/Booking screens jump straight into Labor times. From there, you select the type of labor you wish to lookup, and click the green plus ( + ) symbol to add the labor time onto your booking/quote or invoice. You can also perform this function from within the Vehicle Inspection Tool. You can select multiple labor lines by jumping from one section to another. For example, you may want to add labor times for Brake Pads, and you may also want to add a Suspension job too.

You can very quickly and easily add as many Labor times as you like.

And because Workshop Software is directly integrated to MOTOR, any labor time updates that happen at MOTOR are instantly reflected in your Workshop Software lookup. Because Workshop Software is a cloud based online system, you don’t need to install or update or have any complicated set-up and maintenance or wait for updates. It all happens automatically for you.

 

MOTOR Labor Times Integration
MOTOR Labor times integration with Workshop Software

Why use Estimated Work Times?

Estimated Work Times provides tried and tested timing for a huge range of commonly performed vehicle maintenance and improvement jobs.  MOTOR use a standardized service to set the industry standard for mechanical labor times. Consumers in the US want automotive store owners to use this trusted product so that they know their labor timing and parts on invoice are accurate. Make sure you’re not missing out on customers by avoiding MOTOR.

Be a transparent, data-driven workshop that can cater to light vehicle, sports car, 4×4, truck, repair, fleet and dealership work with the help of MOTOR labor times.

Get in touch today to build the business of your dreams using Workshop Software store management solutions with the best labor timing option out there.

Start your FREE Workshop Software trial by clicking the yellow button today. Watch the video below to see MOTOR labor times in action and integrated with Workshop Software.

 

 

For more information, check out this page: https://workshopsoftware.com/motor-labor-times/

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Workshop Software Phone App 2020

Brand new phone app with a whole host of new features.

Important Information for all Users of Workshop Software

Your questions answered about the Phone App Release:

Official release details:

To install the app, you must read all items on this page and watch the video below.

iPhone (iOS) install link: https://apps.apple.com/us/app/workshop-software/id1502176992?ls=1

Android (Google Play) install link: https://play.google.com/store/apps/details?id=com.workshopmobile

  • The App is a brand new app and therefore IS NOT an update to your existing app. You will need to go into the app store and install the NEW app.
  • If you have any questions, please EMAIL support@workshopsoftware.com. To ensure great service to all our clients, it would be great if you could refrain from calling unless critical. While we have done everything we can to make this update as seamless as possible, it is a VERY big update that may see an increase in the usual support. If you can help by using the email ticketing system would be very much appreciated.
  • To avoid confusion, once you have installed the NEW app, ensure you Delete the “old” app from your device.
  • The phone App is available for both iPhone and Android.
  • At this stage will are supporting most (basically all) Android devices, however, future releases may require a device upgrade if you are using a low quality/ poor performance / very old device. These devices are usually poor quality and may require greater processing power for future enhancements that we plan to release.
  • We will support the “old” app for a short period. It will be removed from the App Stores and after a short period will no longer able to be used and you will receive an error if you continue to use the “old” App. Please ensure you install the NEW app.
  • To make life much easier for you we have implemented a system of perpetual login for the app. If you DO NOT logout of the App, you will be automatically logged in the next time you open the app, even if that is days, weeks or months later. For this reason, and to increase security, we do not store the username and password once you logout, you will need to enter the login details again.
  • You can use your existing logins that have been used previously with the “old” app.
  • To access the phone App, all users need to be “Mobile Users” and need to have a separate login to the normal Web Application username. The user name does not need to be an email address, however, needs to be in the form of an email address. For example, we recommend a username like this: john-mech@abcworkshop.com, amy-mech@abcworkshop.com. Please refer to this guide for more information: https://help.workshopsoftware.com/article/62-how-to-add-a-mobile-user-for-the-phone-app
  • Adding a new user can now be done for all types users, you do not need to be a mechanic. If you choose “Show Mechanic Features” to “Yes” then you need to select a mechanic and that user will have clock on/off functionality in the app. If you select “No” then you simply enter First/Last name and will be able to get all functions of the app other than clock on/off.

This provides extra functionality where different types of users can login to take advantage of the various functions in the phone App.

  • The App is Free to all users of Workshop Software. All Subscription Levels will get the Clock on/off functionality and the photo functionality. Gold & Platinum users will have the additional functionality of carrying out an inspection, editing the job card, entering notes etc. If you would like to upgrade to gold, you can do so from the “Profile” option in the top right corner of Workshop Software or from the Dashboard. The “Profile” will tell you your current subscription level, as you can see in the image (note that clicking upgrade will ask for confirmation):

  • Please watch this video to see the App in action.

 

Workshop Software Phone App

 

If you’d like more information about workshop software, or generally on how you can get more from the management of your auto shop, please contact us or take out a free trial: workshopsoftware.com/get-started

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Workshop Software Phone App 2020

Brand new phone app with a whole host of new features.

We’ve been asked many times about some of the functionality of the phone app and we’ve listened to your feedback.

The team has been working very hard for many months on delivering a cutting edge phone app that will make a massive difference to the way you manage your workshop.

Now with multiple login types you can carry out numerous functions within the app quickly and easily is a very simple to use user interface.

Watch this video for an overview of the features in the brand new phone app available in March 2020 for both iPhone and Android.

Workshop Software Phone App 2020

Some of the features of the phone app include the ability to quickly and easily clock onto a job with the added feature of selecting the labour line if there are more than 1 labour line on the job card. Clients on Gold level subscription can edit the job card including the Customer and Vehicle details and the invoice and job card notes. When you add the functionality of the phones in-built voice recorder, you can have any technician “enter” a whole lot of notes by simply talking into the phone. Plus being able to view and edit the clocking history and you’ve got great control over your jobs and times.

Plus, you can now carry out an inspection on the phone app. This allows you to very quickly and simply inspect a vehicle, provide great service and professionalism to your Workshop, plus give you the ability to win more work by properly informing your customer of additional repairs that might be required. For more details on the Auto Inspect feature, check out this page: https://workshopsoftware.com/auto-inspect.

The phone app continues to be free to all users of Workshop Software. Some features require Gold level subscription and above.  If you’d like more information about workshop software, or generally on how you can get more from the management of your auto shop, please contact us or take out a free trial: workshopsoftware.com/get-started

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VV Garage and the Customer Experience

A transformational change to the way your workshop interacts with your customers. Best practice customer experience.

vvGarage by Service Programs is designed specifically for workshops and owners who are wanting better communication, customers coming back and maximum profitability. It focuses on the customer experience so that not only does the customer get a great service on their car but they get great service at the front of your workshop as well.

Workshop Software has integrated with an awesome program called vvGarage. vvGarage is a tool that allows customers to book their own service through the app – anytime they want and from the comfort of their own! Once the car has come into the workshop, the customer is able to follow the progress of the repair or the service on the vehicle.

In an age of phone technology where many industries now having the ability to book online, via an app or on their website the introduction of vvGarage for the automotive industry is a game changer.

Create a customer experience like no other. Your customer has full control over making a booking, tracking the process of their job and interacting with your workshop.

VV Garage book appointment

Must watch video to see how you can transform your customer experience.

Transform your customer experience with VV Garage and Workshop Software. As you can see from the video this is a major enhancement for any workshop that deals with customers. For more information, check out the integration page: https://workshopsoftware.com/transform-your-customer-experience/

The VV Garage Integration is provided to all Workshop Software users on a Gold Level subscription of Workshop Software and is included as a part of Workshop Software Gold and above. If you’d like more information about workshop software, or generally on how you can get more from the management of your auto shop, please contact us or take out a free trial: workshopsoftware.com/get-started