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Workshop Software Updates

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Registration Lookup In an Instant

  • How much time do you spend entering in vehicles in your Workshop?
  • How often do you misspell somehting?
  • Or you enter it different each time? VW, V.W. Volkswagen, Vee Dub, vw, Vw etc. (that’s for just one vehicle!).
  • Order the wrong parts because you had the vehicle details incorrect?

Not only does it cost you time and money in your workshop, it is unprofessional for your customer.

Imagine never having to enter the details of a vehicle again?

Now you can. Simply enter the registration number, press a button and you’ll instantly be presented with the correct details for the vehicle. This ties in with Workshop Software’s in-built Business Intelligence. Your beautiful vehicle data will then provide you with valuable insights into what’s going on in your business through the information provided in Business Intelligence. For only a few cents a lookup, this will save you a lot of time and money and deliver a more streamlined, professional and insightful workshop.

Invest 3 minutes watching this video, it’s sure to be worth it:

This registration lookup feature is for clients in Australia. There is existing support for license plate/ registration lookup in  New Zealand, United States and United Kingdom.

This is another feature that Workshop Software has enabled for our clients from the valuable feedback that we receive. We have been asked for this addition and have again delivered for our clients.

We purchase these lookups from a third party and therefore there is a small investment per lookup from you upon use of this feature. You simply pre-purchase a certain number of lookups and as you use them the outstanding number of lookups available is reduced.

For More Information

For Details on how to set-up this feature, please see this guide: https://support.workshopsoftware.com/kb/article/487-how-to-set-up-australian-vehicle-registration-look-up-feature/

For details on the use of this feature, please see this guide: https://support.workshopsoftware.com/kb/article/485-how-to-use-registration-lookup-for-australian-vehicles/

For New Zealand clients, please check out this link: https://workshopsoftware.com/vehicle-lookup-for-new-zealand-workshops/

For UK Clients, please checkout this link: https://workshopsoftware.com/dvla-lookup-uk-garages/

Follow us….

As always, we encourage and welcome your feedback. Be sure to follow our social channels including subscribing to the Workshop Software YouTube channel, liking our FaceBook Page and follow us on LinkedIn.

‘Like’ and ‘Follow’ us on Facebook: https://www.facebook.com/workshopsoftware/ 

Subscribe to the YouTube Channel: https://www.youtube.com/channel/UC-yEAbRYjb3ca460U3icWYg

LinkedIn Company profile: https://www.linkedin.com/company/workshop-software-pty-ltd

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Mobile Phone Features for your Workshop

We are excited to be able to show you this sneak peek into some of the new features that are coming very soon in the mobile phone app.

Check out the three minute video showing you even more ways that you can streamline your workshop and make your business more profitable.

See some very exciting time saving and productivity features in the soon to be released phone app. If you’re a mobile mechanic or do any type of field service work, you’ll want to see the new mapping option. There is also vehicle history, click to call, more editing details, view the job card plus more. This is one of our biggest phone app updates that is coming real soon and this is the first look at some of the exciting new enhancements offered free to Workshop Software subscribers.

We often receive feedback from clients about ways to improve the phone app and Workshop Software and we’ve listened and have implemented a whole host of features based upon that feedback. We really do love the support we have from you and the impact that we have on making your business even better.

Through the current challenges of COVID, it is even more important that you have ever advantage over your competition and Workshop Software is very conscious of delivering new ways to have your business stand out.

 

Follow us….

As always, we encourage and welcome your feedback. Be sure to follow our social channels including subscribing to the Workshop Software YouTube channel, liking our FaceBook Page and follow us on LinkedIn.

‘Like’ and ‘Follow’ us on Facebook: https://www.facebook.com/workshopsoftware/ 

Subscribe to the YouTube Channel: https://www.youtube.com/channel/UC-yEAbRYjb3ca460U3icWYg

LinkedIn Company profile: https://www.linkedin.com/company/workshop-software-pty-ltd

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Registration Lookup Sneak Peek

We are so excited about this new feature that we couldn’t wait until the official release. This is a gamechanger for mechanical workshops. Checkout this must watch video.

A sneak peek at an exciting new feature that is due for release very soon. If you would like to be one of the first to use this new feature, please email support@workshopsoftware.com with the subject “Registration Lookup” and we will provide you with details on how you can start using this straight way. For those that are happy to wait, we are expecting official release very soon.

Available now on beta, this registration lookup feature means you no longer need to waste time and money typing in all the details of your vehicle, plus you ensure a vastly higher level of accuracy of your data. Workshop Software are working on some finishing touches for this feature and are looking for customers to use and provide feedback. Not only is this an awesome feature, this is the first release and we are looking forward to the future possibilities of even more features added to make your workshop even more streamlined and profitable.

Not only does this save time with adding your vehicle details, if you sell tyres, there is even more reason why you’ll love this new feature. At the click of a button, you’ll be able to see all the tyre and fitment information for the vehicle. Simple, quick and effective. We can’t wait for the official release so couldn’t wait to get this video to you to whet your appetite.

Tyre info at the press of a button

Another Workshop Software enhancement that is a first for our market and puts you ahead of the competition.

Note that this feature is available for Australian users only. There is also registration lookup for New Zealand, the United States and United Kingdom.

As always, we encourage and welcome your feedback. Be sure to follow our social channels including subscribing to the Workshop Software YouTube channel, liking our FaceBook Page and follow us on LinkedIn.

‘Like’ and ‘Follow’ us on Facebook: https://www.facebook.com/workshopsoftware/ 

Subscribe to the YouTube Channel: https://www.youtube.com/channel/UC-yEAbRYjb3ca460U3icWYg

LinkedIn Company profile: https://www.linkedin.com/company/workshop-software-pty-ltd

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New Invoice Look and Feel for Mechanical Workshops

Checkout this quick video about a new invoice look and feel where Workshop Software has the option to choose a new invoice layout.

 

You’ll not only see what the new invoice looks like, but how you can set it up in your workshop via the system settings. As always, Workshop Software is looking for ways to help workshops grow and evolve with our mission to “Make a massive positive change to the automotive aftermarket.” We continue to work hard for your workshop to provide an even better system, at no additional charge to you.

We have received feedback from the user base on improvements that we can make to the invoice layout and we have delivered on that feedback.

This new look and feel is designed for Workshops who perform predominantly servicing with invoices of 1 or 2 pages, although it can be used in any workshop setting. It has larger fonts and more spaced out lines on the invoice making it simpler for a customer to understand and read. It also uses all the settings that apply to the other invoice layouts such as “Hide Part numbers” etc.

This modern look and feel is easy to read and appealing to the eye and looks great when emailed to your customers. Your customer will feel more confident in your workshop with a professional and functional invoice, resulting in even more business and customer satisfaction.

new invoice layout with new look and feel for workshop software

The new invoice look and feel is available to all Workshop Software users.

As always, we encourage and welcome your feedback. We are also excited about even more value added improvements that are coming very soon. We have 2 major updates due in the next 60 days. Be sure to follow our social channels including subscribing to the Workshop Software YouTube channel, liking our FaceBook Page and follow us on LinkedIn.

‘Like’ and ‘Follow’ us on Facebook: https://www.facebook.com/workshopsoftware/ 

Subscribe to the YouTube Channel: https://www.youtube.com/channel/UC-yEAbRYjb3ca460U3icWYg

LinkedIn Company profile: https://www.linkedin.com/company/workshop-software-pty-ltd

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Technical knowledge can only get you so far in the highly competitive tire sales industry. A lot more goes into building a successful tire business, and while there’s no perfect formula that will guarantee success, there are a few things that every successful tire shop does well.

If you want to know how to manage a tire shop and set it up for success, here are three important things you need to ensure you get right…

How to manage a tire shop that’s set for success

  • Hire the right people

Your employees are the main point of contact for your customers and your hiring decisions will have a dramatic impact on the success of your tire shop.

Whether you’re hiring for a sales, service, administrative or technical position, you need to look beyond a candidate’s skills and experience alone— they also need to bring a strong customer focus, excellent communication skills, flexibility and a positive attitude to their role.

  • Focus on customer service

Every successful tire shop relies on building a loyal base of repeat customers— and quality customer service is the only way to do it.

Think about the experience each customer has when they shop with you. Everything from the speed of service and how well staff communicate, to the presentation of the workshop, the brands you stock, your pricing strategy and any special deals or packages you offer will influence how your customers perceive your tire shop and whether they decide to use you again in the future.

  • Invest in quality systems

The administrative aspects of running a tire shop can consume a lot of your time, and when business starts to pick up, you’ll find yourself relying more heavily on your systems to be able to stay on top of everything.

Ideally you need a single, cloud-based system that consolidates all your core functions including your point of sale (POS) system, customer relationship management database, inventory, staff workload allocation, performance reporting, accounts and cash flow monitoring in one place— like our tire shop software.

Specifically built to support busy tire shops, it’s intuitive, easy to use and will keep every element of your business running smoothly and efficiently. Featuring handy integrations like TireConnect and TireMetrix, you’ll be able to provide customers a better service with less effort.

Read more about how we can help take your tire business to the next level.

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Many Improvements released in Workshop Software and you might not even realise!

You have made suggestions and recommendations and we are very appreciative of the feedback we receive.

We’ve been working hard on delivering on delivering major updates such as Business Intelligence (a must see for every Workshop, checkout this link for more info: https://workshopsoftware.com/business-intelligence/), and MOTOR integration for clients in the USA (see this link: https://workshopsoftware.com/motor-labor-times-integration/).

However, there are also literally dozens of small improvements and updates that you might not even realise have been updated an improved in the application.

These improvements all make a small change to the way you run your day, but put together, and through continual improvements in the application, it may make a massive change to your business.

Just some of the features that have been released recently are:

  • Updated the “Viewed On” column in “Inspections”
  • The colon symbol is causing formatting errors in job card notes
  • Improvements to the way apostrophes are handled in registration license plates
  • HSY integration improvements to the way that the stock quantities were handled.
  • Updated an error when attempting to email invoices with Georgian characters
  • Improvements to the handling of voided transactions in the dealership transaction centre
  • Updates to tax handling when starting a system from scratch
  • Improved the display in “Product Reserved” section in product profile
  • Made updates to the Mitchell1 integration
  • Updated some Language Files
  • Updated the way the system handles Invoices when canceling out of “Ask For Due Dates” screen
  • Updated a small issue where the Purchase Order Refreshes without saving when using Auto Create
  • Improvements to the way that serial numbers are selected on a Customer Invoice where previously you could not see all the serial numbers
  • Updated the “Favicon” which is the small logo you see in the title bar of the application
  • Improved the formatting of the “Phone number contact 2” field
  • Updated a small issue where the Item Code of a bundle would not display correctly.
  • Updated split payments when using the TransNational Payments integration
  • Xero sync updates
  • Improvements to the Repco automatic invoice function
  • Error log improvements so we can provide better support to you
  • Backend database upgrades for better database performance
  • Major update to the way Xero handles security
  • Emailing system maintenance for updated security parameters
  • Fixed an issue with QuickBooks Online tax management for USA clients
  • Updated the customer account balance where the amount would get out of sync in certain situations
  • Major release of updated foundational changes on the US and UK servers, plus updates to the Australian server
  • Improvements to VVGarage user handling
  • Fixed an infinity error in unusual circumstance in supplier invoice where value of the product is Zero
  • QuickBooks compliance update

That’s quite a list.

We won’t stop there, and have some VERY exciting major updates coming soon, and we will ensure that we continue to make those small improvements and enhancements that help your day to day running of Workshop Software. Be sure to lookout for regular updates both here on our Blog, on our FaceBook page (‘Like’ and ‘Follow’ us on Facebook to keep up to date with the latest Workshop Software updates: https://www.facebook.com/workshopsoftware/) and in the dashboard bar in the application.

As always, it’s a pleasure to serve you and help you build the business of your dreams. We won’t stop improving and evolving.