Every day your team calls customers to confirm bookings and chase quote approvals, then they call again to say the car is ready. Most of those calls end in an ignored voicemail, your customers would rather just text you back.

Two-Way SMS gives your workshop a dedicated, SMS only number. Messages go out from Workshop Software and replies come straight back in, even to the Mobile App on your Workshop Floor.

What you’ll see live:

• Activate Two-Way SMS and get your dedicated number
• Send a message to a customer from inside Workshop Software
• Get notified of new replies and answer customers from the mobile app
• Start a conversation from your phone even with a customer you have just added on the app
• Get quote approvals and booking confirmations by text instead of phone tag
• Turn automatic reminders into conversations when a customer replies