Whether you use Workshop Software or not, this short video could change the outcome in these uncertain times.
Know the facts and be informed.
If you’d like more information about workshop software, or generally on how you can get more from the management of your auto shop, please contact us or take out a free trial: workshopsoftware.com/get-started
Whether you use Workshop Software or not, this 3 minute video could change the outcome in these uncertain times.
You’ll need to draw on every opportunity during these challenging times and this simple, yet effective idea could make a massive difference.
If you’d like more information about workshop software, or generally on how you can get more from the management of your auto shop, please contact us or take out a free trial: workshopsoftware.com/get-started
vvGarage by Service Programs is designed specifically for workshops and owners who are wanting better communication, customers coming back and maximum profitability. It focuses on the customer experience so that not only does the customer get a great service on their car but they get great service at the front of your workshop as well.
Workshop Software has integrated with an awesome program called vvGarage. vvGarage is a tool that allows customers to book their own service through the app – anytime they want and from the comfort of their own! Once the car has come into the workshop, the customer is able to follow the progress of the repair or the service on the vehicle.
In an age of phone technology where many industries now having the ability to book online, via an app or on their website the introduction of vvGarage for the automotive industry is a game changer.
Create a customer experience like no other. Your customer has full control over making a booking, tracking the process of their job and interacting with your workshop.
Must watch video to see how you can transform your customer experience.
Transform your customer experience with VV Garage and Workshop Software. As you can see from the video this is a major enhancement for any workshop that deals with customers. For more information, check out the integration page: https://workshopsoftware.com/transform-your-customer-experience/
The VV Garage Integration is provided to all Workshop Software users on a Gold Level subscription of Workshop Software and is included as a part of Workshop Software Gold and above. If you’d like more information about workshop software, or generally on how you can get more from the management of your auto shop, please contact us or take out a free trial: workshopsoftware.com/get-started
Decision making in any business is helped greatly by valuable and useful data.
Know what’s going on in your business helps you to make business decisions, can form future direction, help manage your team and much more.
Knowing what type of products and services you are selling can be a big part of that valuable data and can help you when you need to make those important decisions.
Imagine this. You are thinking about getting a new piece of brake equipment. Would knowing how much sales are attributed to brake jobs be valuable in making the decision to potentially spend thousands of dollars on a machine. It may play a part in formulating strategies to get more brake related work, and maybe you can you can do some testing by making some small changes in your business first to see if they make an impact in a certain area of your business. You’ll be able to run the reports for one period, and then for a subsequent period and analyse the results.
That’s where Product Categories and groups come in.
The simple set-up of the Categories, then allocating the appropriate groups to those categories will allow you to run the required reports to get the information you need. Simply run the Item Sales Report and output by Product Category to get totals for each category. You can even export the report to Excel and do some data manipulation in there.
Check out this short video on how Product Categories might be able to help your business.
The Product Categories is provided to all Workshop Software users on a Gold Level subscription of Workshop Software and is included as a part of Workshop Software Gold and above. If you’d like more information about workshop software, or generally on how you can get more from the management of your auto shop, please contact us or take out a free trial: workshopsoftware.com/get-started
A major part of a mechanical workshop is the management of time and having mechanic clock on and clock off jobs. It’s one of (if not the!) most important aspects of the business. If there wasn’t charged time, then you wouldn’t be called a Mechanical Workshop.
That’s why accounting for time spent on jobs (or NOT on Jobs) is crucial. How can you effectively manage your shop without knowing what’s going on?
We’ve created a very simple, yet very effective Mechanic Clock On that will have your technicians clocking on and off jobs in a couple of seconds.
Plus, you can optionally use a BarCode reader to scan the barcode on the Job Card and the Barcode for the mechanic to save even more time (it’s super simple to enter the details via the keyboard too).
The clock on / clock off function in Workshop Software is super easy to use. You can have one or more stations in your Workshop with the Mechanic Clocking program already open so that a mechanic can simply walk up to the screen and clock onto a job in a few seconds. Plus you can select the specific job line if there are more than one line on the job card, this makes for accurate reporting.
Check out this short video to see just how quick and easy it is to clock on and clock off jobs.
The Mechanic Clock on / Clock Off function is provided to all Workshop Software users on a Gold Level subscription of Workshop Software and is included as a part of Workshop Software Gold and above. If you’d like more information about workshop software, or generally on how you can get more from the management of your auto shop, please contact us or take out a free trial: workshopsoftware.com/get-started
The communication centre in Workshop Software is a great way for you to stay in touch with your customers and ensure they keep coming back to your Workshop.
In today’s competitive world, you need to be at the forefront of customer service and proving the best possible communication with your clients. You want to provide timely, informative, valuable information to your clients, and the communication centre is a great way to make that happen.
Communicate with your customers quickly and easily. You can select a number of different selection types for different reasons for communicating with your clients. For example, you can communicate with customers based upon their “Last In Date”. This means you can send a message to everyone who has had work done for the last week and send them a thank you, a voucher, or maybe a survey to see how well you have done.
The ideas are limitless and a modern workshop will come up with numerous ways to add value to their clients via communications such as this. It’s also great for major events such as moving shop, a grand opening, a Christmas message and many other milestone reasons why you might need to communicate with your customers.
This feature alone can pay for your Workshop Software Subscription many times over. Imagine how much more business you can get back into your Workshop via great communication with your customers.
Check out this short video to see just how simple and effective the Communication Centre can be in your Workshop.
The Communication Centre is provided to all Workshop Software users on a Gold Level subscription of Workshop Software and is included as a part of Workshop Software Gold and above. If you’d like more information about workshop software, or generally on how you can get more from the management of your auto shop, please contact us or take out a free trial: workshopsoftware.com/get-started