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Increasing customer trust, loyalty and store $GP are common goals through the industry. You can start to improve them with Vehicle Visuals and the vvGarage App. I wanted to let you know about these partnerships because they have been proven to work for our subscribers.

Vehicle Visuals

Demonstrated to let you talk less and sell more! You’ll have access to hundreds of high-quality short animated videos to explain service and repair recommendations to customers in a way they will easily understand. Email or SMS these videos to persuade your customers that the work needs doing, build instant trust to gain more approvals for mechanical jobs, resulting in safer vehicles. Change the conversation from price to preventative maintenance as a necessity in order to avoid dangerous situations down the line.

Use the code ws2020save to receive 25% off Vehicle Visuals, exclusively for Workshop Software subscribers this year!

Click here for information and to sign up to Vehicle Visuals.

vvGarage App

Communicate clearly and efficiently to keep customer relationships strong with an app that uses your store’s brand for Apple and Android users to supply reminders, specials, take bookings and grow through brand awareness + word of mouth. vvGarage delivers personal branding (your store’s name and logo on the app) which is now a must have!

Click here for information and to sign up to the vvGarage App.

Compete on factors other than price. Keep customers loyal, spending more and maintaining safe vehicles.

We appreciate your custom and will continue to offer solutions to help build the business of your dreams.

Regards,

James Mitchell

CEO Workshop Software

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Shhh. A secret about Business Intelligence Major release

Keep this to yourself, as this is still a secret, but we just needed to let you know because we can’t keep it secret for much longer. This may change the way global Workshops look at data.

This major update, due soon is one of the most exciting updates that Workshop Software has produced. The team have been working feverishly to get this to you, and we couldn’t keep you in suspense any longer.

Check out this short video of just a snippet of what this awesome new update will deliver.

 

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Very Generous Gift from our Partners at Vehicle Visuals.

We hope you are staying safe and well during these extraordinary times. 

Our partners at Vehicle Visuals have had their animation teams working hard to create a new Covid-19 video to help you explain service department safety procedures to customers during the pandemic, giving them peace of mind at this worrying time. 

As usual with all Vehicle Visuals animations, it is designed for use in emails and SMS, service reception areas, social media, newsletters, digital marketing and websites. We have provided a link to the new animation below, and of course, it can be accessed and shared from the Vehicle Visuals integration with Workshop Software. Users of the new vvGarage App can also embed this animation into the Vehicle Visuals area of the vvGarage App for your customers to view at any time. 

Here is the video please feel free to share it with colleagues or other auto repair businesses who you know would benefit. 

 

Vehicle Visuals Integration with Workshop Software

This is just one of hundreds of videos that explain in simple language many complex service and repair items that you might otherwise be challenged explaining, or spend too much time explaining to the customer when a video lasting 1 to 3 minutes explains it quicker, simpler and more effectively. 

If you’ve not already integrated Vehicle Visuals with Workshop Software, I’d highly recommend taking a look. Many clients report customers approving more work and feel a better customer experience, often seeing the  $30 per month investment paid many times over. 

The integration is purchased direct from Vehicle Visuals, and Workshop Software receive no monetary benefit. We simply want to see all workshops benefit from this amazing tool that will help you to be stronger and profitable and be able to compete with the dealerships.

Check out the integration here: Vehicle Visuals Integration

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ATO shortcut for temporary working from home expenses

The Australian Taxation Office (ATO) has announced special arrangements due to COVID-19, to make it easier for people to claim deductions for working from home. The new arrangement will allow people to claim a rate of 80 cents per hour for all their running expenses, rather than needing to calculate costs for specific running expenses.

(Please note for specific taxation advice regarding your situation, please speak to your client manager)

Full details can be found on the ATO website here

Shortcut method

You can claim a deduction of 80 cents for each hour you work from home due to COVID-19 as long as you are:

  • working from home to fulfil your employment duties and not just carrying out minimal tasks such as occasionally checking emails or taking calls,
  • incurring additional deductible running expenses as a result of working from home.

You do not have to have a separate or dedicated area of your home set aside for working, such as a private study.

The shortcut method rate covers all deductible running expenses, including:

  • electricity for lighting, cooling or heating and running electronic items used for work (for example your computer), and gas heating expenses
  • the decline in value and repair of capital items, such as home office furniture and furnishings
  • cleaning expenses
  • your phone costs, including the decline in value of the handset
  • your internet costs
  • computer consumables, such as printer ink
  • stationery
  • the decline in value of a computer, laptop or similar device.

You do not have to incur all of these expenses, but you must have incurred additional expenses in some of those categories as a result of working from home due to COVID-19.

If you use the shortcut method to claim a deduction for your additional running expenses, you cannot claim a further deduction for any of the expenses listed above.

You must keep a record of the number of hours you have worked from home as a result of COVID-19. Examples are timesheets, diary notes or rosters.

If you use the shortcut method to claim a deduction and you lodge your 2019-20 tax return through myGov or a tax agent, you must include the note ‘COVID-hourly rate’ in your tax return.

Records you must keep

If you use the shortcut method, you only need to keep a record of the hours you worked at home, for example timesheets or diary notes.

If you use the other methods, you must also keep a record of the number of hours you worked from home along with records of your expenses. For more information on what those records are see Home office expenses.

More information

For more information, visit ato.gov.au/home or speak to a registered tax professional.

Thanks to NorthStar Accountants for the initial information on this initiative. http://www.nsg.com.au/

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Power Sessions to survive the crisis

Free 15 minute sessions for any business, even if you are not a Workshop Software customer.

These sessions are 15 minutes. You’ll get one specific topic that we will dive into, give you what you need and you’ll be able to implement immediately.

The topics are:

  • Effectively engage your customers
  • Strategy to ensure automatic repeat business
  • Online bookings for customers to easily access your workshop (great for Work from Home clients who are on their computers all the time)
  • Enhanced customer engagement
  • Win more work from existing customers

Book your session here: Book-My-Power-Session

If you’d like more information about workshop software, or generally on how you can get more from the management of your auto shop, please contact us or take out a free trial: workshopsoftware.com/get-started

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Plan NOT Panic – ideas to implement through the crisis

4 minutes to help you manage your business through the crisis. Check out this short video as a way to help any business.

Love to hear your feedback and any questions you may have. We want to help anyone in the industry to get through this crisis and come out the other side and be ready for the next phase. If you need help, we’d love to hear from you.

Know the facts and be informed.

 

If you’d like more information about workshop software, or generally on how you can get more from the management of your auto shop, please contact us or take out a free trial: workshopsoftware.com/get-started