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Business

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Industry Insights into the current lockdown and how you can stay ahead of the competition

Want to know the true details of what’s going on in the grass roots of Workshops in lockdown?

Workshop Software have got the details direct from the source. If you own a workshop, this must watch video will give you the insights we gleaned directly from Workshops.

The current COVID lockdowns in Sydney and Victoria have heightened the requirement to be agile and effective during these challenging times.

Workshop Software have again shown their industry leadership in getting on the front foot and contacting a large number of clients directly and getting their feedback to know exactly what’s going on. CEO James Mitchell gives an insight into the industry directly from the marketplace feedback. This could be vital in your roadmap through these current times.

James provides insights into what’s going on and what you can do to ensure your business is best set-up for the current situation and what might happen in the future. This is a must watch video for any Workshop not only in the locked down areas but around the world. Be sure to watch it till the end as James gives some key messages for your workshop to implement through the current lockdowns.

Do you have a COVID-19 plan?

What will happen to your business if you are in lockdown, or there is a lockdown in the future? Are you prepared for the best outcome.

What strategies do you have in place to ensure your customers keep coming back to your workshop, your team are safe, and your suppliers keep supplying?

For more on what’s happening with Workshop Software and COVID-19, check out this link: https://workshopsoftware.com/covid-19-and-workshop-software/

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Massive growth and exciting times ahead

With the end of financial year in Australia, Workshop Software CEO James Mitchell reflects on a massive past year plus gives some insights into some exciting things ahead. Checkout this video for more details:

Milestone moments can be great times to provide reflection and look back on what’s been achieved. We often underestimate what we’ve achieved until we stop and take stock of what has actually happened.

Here at Workshop Software there has been massive growth in many areas of the business. We have seen the team grown in almost all facets of the business including additional team members in Customer Support, Account Management, Marketing, Management, Development Admin and Sales. The product has seen exciting growth with many new releases and improvements including Business Intelligence (for more details check out this page: Business Intelligence ), which is a world first for any software in any industry, something we are very proud of.

We have some exciting new features coming out very soon, plus some other planned updates that we know you’ll love. Stay tuned for further updates coming soon.

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There was a lot of fun and a level of serious competition at Workshop Software with our very own Shark Tank.

Shark Tank Fun at Workshop SoftwareThe system was much like the popular TV show Shark Tank with a panel of Investors, and teams pitch an idea to the investors with the goal of having them make an investment in the company or idea that is being pitched.

In our scenario the panel of investors consisted of  some of the Workshop Software leadership team with CEO James Mitchell (aka Andrew Banks), Operations Manager Sandra Hendriks (aka Naomi Simpson) and Marketing Manager Jim Greathead (aka Glen Richards).

The presentation teams were either 3 or 4 team members who formed a pitch of an idea that could be implemented in the Workshop Software business.

Some of the presentations were very interesting, including team “Shark Bait” who pitched and idea of creating a system to implement supplier invoices into Workshop Software via OCR scanning. Team “Runtime Terror” had an inventive idea of how to greatly enhance the customer experience through some amazing ideas on how to help customers through their Workshop Software Experience. Team “Queens” pitched an idea about how the Mobile App may be improved, including some interesting mapping options for mobile mechanics.

This was all hosted by our awesome hostess Denver, who organised the whole event, including the picture you can see of our esteemed judges, and an interesting scoring mechanism for the judges to opt “In” or “I’m OUT”.

All in all it was a fun exercise where everyone had a great time, but also had a very important element of teamwork, organisation and presentation skills. The team needed to demonstrate that they could work together to create a cohesive pitch, plus something that was relevant to the business. The outcome was some great ideas, an exciting event and lots of learnings along the way.

Shark Tank as Seen on Network Ten

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American users in the US can can now benefit from streamlining team workflows, giving quotes with ease and getting big results from customer trust to have safer vehicles on the road with increased gross profit in your business!

Installing MOTOR Labor in 1 Click

MOTOR labor times is a simple addition now fully integrated and functional with Workshop Software. Implementation is simple with a single click of acceptance of the small monthly investment and you’re up and running.

Using MOTOR Labor times inside Workshop Software

MOTOR Labor times are extremely simple to use with a single click in the Invoice/Quote/Booking screens jump straight into Labor times. From there, you select the type of labor you wish to lookup, and click the green plus ( + ) symbol to add the labor time onto your booking/quote or invoice. You can also perform this function from within the Vehicle Inspection Tool. You can select multiple labor lines by jumping from one section to another. For example, you may want to add labor times for Brake Pads, and you may also want to add a Suspension job too.

You can very quickly and easily add as many Labor times as you like.

And because Workshop Software is directly integrated to MOTOR, any labor time updates that happen at MOTOR are instantly reflected in your Workshop Software lookup. Because Workshop Software is a cloud based online system, you don’t need to install or update or have any complicated set-up and maintenance or wait for updates. It all happens automatically for you.

 

MOTOR Labor Times Integration
MOTOR Labor times integration with Workshop Software

Why use Estimated Work Times?

Estimated Work Times provides tried and tested timing for a huge range of commonly performed vehicle maintenance and improvement jobs.  MOTOR use a standardized service to set the industry standard for mechanical labor times. Consumers in the US want automotive store owners to use this trusted product so that they know their labor timing and parts on invoice are accurate. Make sure you’re not missing out on customers by avoiding MOTOR.

Be a transparent, data-driven workshop that can cater to light vehicle, sports car, 4×4, truck, repair, fleet and dealership work with the help of MOTOR labor times.

Get in touch today to build the business of your dreams using Workshop Software store management solutions with the best labor timing option out there.

Start your FREE Workshop Software trial by clicking the yellow button today. Watch the video below to see MOTOR labor times in action and integrated with Workshop Software.

 

 

For more information, check out this page: https://workshopsoftware.com/motor-labor-times/

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Increasing customer trust, loyalty and store $GP are common goals through the industry. You can start to improve them with Vehicle Visuals and the vvGarage App. I wanted to let you know about these partnerships because they have been proven to work for our subscribers.

Vehicle Visuals

Demonstrated to let you talk less and sell more! You’ll have access to hundreds of high-quality short animated videos to explain service and repair recommendations to customers in a way they will easily understand. Email or SMS these videos to persuade your customers that the work needs doing, build instant trust to gain more approvals for mechanical jobs, resulting in safer vehicles. Change the conversation from price to preventative maintenance as a necessity in order to avoid dangerous situations down the line.

Use the code ws2020save to receive 25% off Vehicle Visuals, exclusively for Workshop Software subscribers this year!

Click here for information and to sign up to Vehicle Visuals.

vvGarage App

Communicate clearly and efficiently to keep customer relationships strong with an app that uses your store’s brand for Apple and Android users to supply reminders, specials, take bookings and grow through brand awareness + word of mouth. vvGarage delivers personal branding (your store’s name and logo on the app) which is now a must have!

Click here for information and to sign up to the vvGarage App.

Compete on factors other than price. Keep customers loyal, spending more and maintaining safe vehicles.

We appreciate your custom and will continue to offer solutions to help build the business of your dreams.

Regards,

James Mitchell

CEO Workshop Software

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Shhh. A secret about Business Intelligence Major release

Keep this to yourself, as this is still a secret, but we just needed to let you know because we can’t keep it secret for much longer. This may change the way global Workshops look at data.

This major update, due soon is one of the most exciting updates that Workshop Software has produced. The team have been working feverishly to get this to you, and we couldn’t keep you in suspense any longer.

Check out this short video of just a snippet of what this awesome new update will deliver.