Public feedback is an interesting thing. You’re putting yourself out there for anyone to say ANYTHING about you and your business…
… you can also get some great comments.
You could get a completely unreasonable person make comments that you believe are totally unfounded and unfair, while they think they are quite justified. You can also get clients saying overwhelmingly positive things about your product, and just as importantly (or even more importantly), you’re backup service.
Happily Workshop Software has gotten some great feedback.
Having been released only a few months, it’s great to know that you’re on the right track.
We understand that the initial implementation of a software system can often lead to the most challenging time in the system’s life-cycle, and we wouldn’t be honest if we did not admit that there has been the odd hiccup along the way. The important thing is how you deal with those hiccups, and I’m personally proud of our team who have worked tirelessly to improve Workshop Software every day and make the user experience even better and better (and we’ll continue to do that forever). We are confident that the small issues we experienced in the beginning are basically behind us, and we’re looking forward to a massive 2015. That’s not to say that there won’t be challenges in the future, you wouldn’t be pushing the limits if that did no happen, but we feel we’re in a great place for a big upwards trajectory.
Your feedback validates our efforts
The feedback is great, as it not only praises the application, our backup support has been highly praised. Anyone can write some software and put it up online and hope to make a fortune from it, but it’s the backup service and ongoing future vision that provides the real value. You see, we’ve got 30 years experience behind us, dealing with Automotive Businesses for all that time, so we know exactly what out marketplace expects, and what makes an Automotive business successful.
That’s the workshop software difference.
We really appreciate someone going out of their way to make an effort to provide the feedback, of course something that they did not need to do. A big thank you.
You can checkout the feedback here: https://community.xero.com/business/discussion/5743058/#
We would also appreciate if you could add your own feedback. Even if it’s just a few words that summarise your experience.
We will continue to provide awesome service, products and support.
To your success….
James Mitchell
CEO of Workshop Software
“I needed workshop specific invoicing software, I chose this software as it was the best one I found that could do what I needed. I’m better at organising my work and it looks very professional, I do recommend this software as it’s easy to use.”
Byron Shire Auto Repairs
“Really liking Workshop Software and how professional the invoices look. Support has been great the whole time. They are always consistent in calling us and making sure our questions are answered.”
AJ’s Mobile Automotive
“After using the software for a month with the Quickbooks integration, we can see that keeping up with parts and records is much easier. The integration helps up with knowing what is going on in the Workshop. Workshop Software is good.”
Cave City Truck
& Trailer Repair
“The Web class was really great. It helped as a trialing client, to understand the system.”
Happy Motoring
“We really like the facebook tips and find the software impacting our business in a positive way
NQ Diesel
“I love Workshop Software, it is absolutely brilliant and the best software I have ever used. No dramas at all.”
Miramar Auto Centre Limited