Allan is the Customer OnBoarding Resource with 90% of his job being phone based, making use of his smooth Canadian accent and working with customers in a “one on one” experience, passing on his expertise in order to ensure our subscribers have the best and most profitable experience with Workshop Software. This includes setting up templates and passing on Tips & Tricks to assist store owners in saving time on their admin work.
What do you see as the key benefits of Workshop Software?
Having worked in the past with many “apps” I think that Workshop Software is a truly great product that delivers a the right management system to workshops that have struggled with structure and order in the past, and it does so very, very economically.
Which features do subscribers mention as the biggest help to their business?
Time saving in admin work & delivering professional looking documents are among some of the most appreciated benefits of using Workshop Software. Another much commented on feature is the ability to manage inventory seamlessly, and finally a simple easy to understand integration with the most commonly used accounting systems.
How do you recommend the product and help automotive store owners?
Using the built in features of the software and my years of experience as well as a bookkeeping background I answer the many questions that Workshop owners have about how to get where they want to with their business.
What do you like to do in your spare time?
When I’m not “banging away on a keyboard” I love working in my home workshop making furniture. I can also lay claim to making mountains of sawdust in that effort.
Which elements of living on Sydney’s Northern Beaches do you enjoy?
Living on the Northern Beaches as I do, gives me the benefit of living in Sydney, while enjoying the bucolic existence of a beachside suburb, as long as I don’t go over the Harbour Bridge!!
What’s your dream holiday, post COVID?
Any year now, I’m going to pack my bags for a month, and go to Southern Spain, Seville, Cadiz, sherry country, Moorish architecture, everything that Sydney isn’t. I’ll see you there, ha,ha!
“After using the software for a month with the Quickbooks integration, we can see that keeping up with parts and records is much easier. The integration helps up with knowing what is going on in the Workshop. Workshop Software is good.”
Cave City Truck
& Trailer Repair
“We really like the facebook tips and find the software impacting our business in a positive way
NQ Diesel
“Really liking Workshop Software and how professional the invoices look. Support has been great the whole time. They are always consistent in calling us and making sure our questions are answered.”
AJ’s Mobile Automotive
“The Web class was really great. It helped as a trialing client, to understand the system.”
Happy Motoring
“I needed workshop specific invoicing software, I chose this software as it was the best one I found that could do what I needed. I’m better at organising my work and it looks very professional, I do recommend this software as it’s easy to use.”
Byron Shire Auto Repairs
“I love Workshop Software, it is absolutely brilliant and the best software I have ever used. No dramas at all.”
Miramar Auto Centre Limited