How do I detach and/or void a credit

PLEASE NOTE: If you are voiding a credit, it will detach the credit from all attached invoices. You don’t need to run the detaching process.

How Do I Detach A Credit From Invoices?

1) Open up the credit.

2) Go to the “Credit Application” dropdown.

3) Click on the star in the top right hand corner.

4) Press “Reverse Applications”.

Click on image to enlarge

5) Press “Yes”.

This will remove the credits attached to all invoices and then allow you to void the credit, or re-allocate the credit to another invoice if need be.

 

How Do I Void A Credit?

1) Open up the credit.

2) Scroll to the bottom and press “Void”

3) Click yes to confirm.

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