This guide will show you how to allocate a part payment against an invoice, for instances when a customer is wanting to pay regular payments over time.
If the customer is a cash customer (Account Type is CASH), the invoice type will need to be changed to ACCOUNT. This enables the invoice to be processed with a balance due amount, which can then be paid off overtime.
Once the invoice has been processed, it will show a balance due amount. You can then allocate the part payment against the invoice to reduce the balance.
1. Click on the ‘+’ icon at the top right of the page and select Customer Payment from the dropdown menu;
2. Search for the customer and double click to select;
3. Click on the green search icon to bring up a list of invoices with outstanding balances;
4. Click on the invoice to be paid. Please note that only processed invoice(s) will appear on the list. Then click on the green ‘Select’ button;
5. Enter the payment details;
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- Change post date if necessary
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- Click into the Applied Amount field to enter the amount being paid
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- Select the Payment Method
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- Click the green Apply button
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- Click Process to process the payment
6. The invoice details will now show the amount of the invoice and the balance owing;