Stay in touch with your customers
The communication centre in Workshop Software is a great way for you to stay in touch with your customers and ensure they keep coming back to your Workshop.
In today’s competitive world, you need to be at the forefront of customer service and proving the best possible communication with your clients. You want to provide timely, informative, valuable information to your clients, and the communication centre is a great way to make that happen.
Communicate with your customers quickly and easily. You can select a number of different selection types for different reasons for communicating with your clients. For example, you can communicate with customers based upon their “Last In Date”. This means you can send a message to everyone who has had work done for the last week and send them a thank you, a voucher, or maybe a survey to see how well you have done.
The ideas are limitless and a modern workshop will come up with numerous ways to add value to their clients via communications such as this. It’s also great for major events such as moving shop, a grand opening, a Christmas message and many other milestone reasons why you might need to communicate with your customers.
This feature alone can pay for your Workshop Software Subscription many times over. Imagine how much more business you can get back into your Workshop via great communication with your customers.
Check out this short video to see just how simple and effective the Communication Centre can be in your Workshop.
The Communication Centre is provided to all Workshop Software users on a Gold Level subscription of Workshop Software and is included as a part of Workshop Software Gold and above. If you’d like more information about workshop software, or generally on how you can get more from the management of your auto shop, please contact us or take out a free trial: workshopsoftware.com/get-started